Focus on Competency to Find the Right Employees

Whether you are a business owner or a person involved in the hiring process, are you convinced that the best candidate was selected for the position? According to managed IT and staffing services company Emonics, fifty percent of all hourly workers leave or are fired within the first six months. Around 40% to 60% of […]Read More

Are You Optimizing the Potential of Your Organization?

According to Steve Jobs, “Great things in business are never done by one person. They’re done by a team of people.” Throughout my career in Corporate America, whether as a supervisor, manager or vice president, I struggled to understand why almost any position on the organizational chart became a “leadership position.” I watched people in the […]Read More

Demand Forecasting in Inflationary Markets

As we enter 2023, inflation remains a concern for most consumers. Although the inflation rate has decreased over the past few months, grocery prices are expected to increase. We can expect that consumers will prioritize discretionary spending after rent, utilities, food and gas. For our small business community, this will present both a supply chain […]Read More

The Role of the Supply Chain in Profitability

The Role of the Supply Chain in Profitability These past few years have challenged businesses both small and large in controlling (not managing) costs, delivery times, product availability, customer satisfaction, and profitability. Whenever there is a problem somewhere in the system between availability of inventory to point of sale, we are told that there is […]Read More

Make customer service a top priority

Make customer service a top priority In today’s competitive environment — with rising inflation and labor and supply shortages — as a small business owner, what keeps you awake at night? Without a doubt, these are concerns. However, the critical question that every small business owner must answer has little to do with operating practices […]Read More